-Please consult with us before arriving.
-Yes, we’ll be happy to hold it for you in our office.
-Yes. We charge 100% of the room rate for cancellations made on the day of arrival, and charge 50% for cancellations made the day before.
-Yes, we accept credit cards (VISA and Master Card only).
-Please pay when you check-in.
If I shorten my stay, can I receive a refund on the prepaid portion?
-Yes. Refunds will be given according to our cancellation policy. Please refer to the explanation of our "cancelltation charges" above.
-Children younger than elementary school age cannot stay.
Can two persons stay together in a single room?
-Single rooms are reserved for the use of one person only. Two persons will be given accommodation in a Semi-double room or twin room.
-Free Wifi is available inside of building. Each room is equipped with a prot for LAN connection and LAN cables are available at the front desk. A computers with internet access are also available for use in the lounge.
-Yes. Faxes and phone calls for guests will be accepted at the front desk from 8AM to midnight.
Can I receive and/or send packages during my stay?
-Yes. We will be happy to assist you at the front desk.
May I eat at the hotel?
- You may bring food to your room or the lounge (common space). Since the lounge is a common area, we ask that all guests keep the lounge clean out of consideration for others.
What facilities come with the room?
-Each room has an air-conditioner, TV, Mini-table, Hangers, Towel and Tissue.
During what times we can use the bath or showers? Are soap and shampoo provided?
-The bath is open from 6PM to midnight. The shower rooms are available 24 hours a day. All are equipped with shampoo, conditioner, and body soap.
Where can I find detergent for the coin-laundry?
-Small packets for powder detergent are available for 50 yen at the front desk.
Are there smoking areas in the hotel?
-We are sorry, but smoking is not allowed inside the hotel. There is a smoking space outside of building. Thank you for your understanding.
When friends visit, can I bring them to my room to talk?
-Please use the common room for socializing.
Do you have parking?
-A pay parking lot is located nearby Meigetsu, but spaces are limited.
Are there any convenience stores and/or restaurants nearby?
-Yes. Several convenience stores are located just 1-minute away, and many restaurants are also within walking distance.